Privacy Policy

Introduction

Welcome to Calioras ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

Personal Information: We collect personal information that you provide to us voluntarily, including but not limited to:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Personalization details (e.g., initials, names, or birthstones selected for custom jewelry)

Non-Personal Information: We also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Pages visited on our website
• Time and date of visits

How We Use Your Information

We use the information we collect for various purposes, including:

Processing Orders: To process and fulfill your orders, including sending order confirmations, shipping notifications, and handling returns and exchanges. Personalization details you provide (such as initials or names) are shared with our fulfillment partners solely for the purpose of creating your custom piece.

Customer Service: To provide customer support and respond to your inquiries.

Personalization: To personalize your shopping experience and recommend products that may be of interest to you.

Marketing: To send you promotional emails, newsletters, and special offers that you have opted in to receive. You can opt out of these communications at any time.

Improvement: To analyze and improve our website, products, and services.

Security: To protect against fraudulent activities and ensure the security of our website.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These include payment processors, shipping carriers, and fulfillment partners. These parties are obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and provide you with a personalized experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website, including shopping cart functionality and secure checkout.
• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Allow us to remember your preferences and provide enhanced features.
• Targeting Cookies: Used to deliver ads relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Security

We implement a variety of security measures to protect your personal information. These include physical, electronic, and administrative safeguards to prevent unauthorized access, use, or disclosure of your information. All payment transactions are processed through secure, encrypted channels. We do not store your full credit card information on our servers.

Your Rights

You have the right to access, update, and delete your personal information. You can do this by contacting us directly at the email address below. You also have the right to opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any promotional email.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Calioras LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: care@calioras.com